Effective Date: August 17, 2026
Last Updated: August 17, 2026

Welcome to The Well House Collective, LLC (“The Well House Collective,” “we,” “us,” or “our”). These Terms & Conditions govern your access to and use of our website, online resources, and related digital services.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. Website Information Is Not a Substitute for Professional Care
The information provided on this website is intended for general educational and informational purposes only. Website content should not be considered medical, psychological, psychiatric, legal, or other professional advice and should not be used as a substitute for individualized assessment, diagnosis, treatment, or professional consultation.

2. No Therapist-Client Relationship
Accessing this website, submitting a general inquiry, downloading a resource, attending an informational event, or communicating with The Well House Collective through general website features does not, by itself, establish a therapist-client relationship.
A therapist-client relationship is established only after appropriate intake and consent procedures have been completed and The Well House Collective or one of its clinicians has formally agreed to provide clinical services.

3. Emergencies and Crisis Situations
This website and its general contact features are not intended for emergency or crisis communication and are not continuously monitored.
If you believe you are experiencing an immediate medical or mental health emergency, contact 911 or seek assistance from an appropriate emergency or crisis service in your area.

4. Services and Licensure
The Well House Collective provides services in accordance with applicable professional licensing requirements, laws, regulations, and standards of practice.
Availability of psychotherapy, evaluations, consultations, coaching, educational programs, workshops, and other services may vary depending on the client’s location, clinician licensure, service type, and applicable Maryland, District of Columbia, federal, or other jurisdictional requirements.
Information presented on this website does not guarantee eligibility for or availability of any particular service.

5. Privacy and Confidentiality
We value your privacy. Information submitted through this website will be handled in accordance with applicable privacy requirements and our posted privacy and HIPAA-related policies, as applicable.
Please avoid submitting highly sensitive clinical, medical, or personal information through general website contact forms, email addresses, or other communication methods that have not been specifically designated for secure clinical communication.

6. Telehealth
When telehealth services are offered, eligibility may depend on the client’s physical location at the time services are provided, the clinician’s licensure, applicable laws and regulations, clinical appropriateness, and other practice requirements.
Telehealth services are subject to separate informed consent, privacy, technology, and clinical policies when applicable.

7. Appointments, Cancellations, and Fees
Clinical appointments, cancellations, late cancellations, no-shows, fees, insurance billing, payment obligations, and related practice policies are governed by the applicable agreements and informed consent documents provided to clients.
Information displayed on the website regarding pricing, insurance participation, or service availability may change and does not constitute a guarantee of insurance coverage or reimbursement.
Clients are responsible for confirming their individual insurance benefits, coverage, deductibles, copayments, coinsurance, and other financial responsibilities with their insurance provider when applicable.

8. Evaluations, Reports, and Other Professional Services
The Well House Collective may offer specialized assessments, evaluations, reports, consultations, educational services, and other professional services.
No particular legal, immigration, employment, medical, bariatric, forensic, court, administrative, or other outcome is guaranteed as a result of receiving an evaluation, report, consultation, or service from The Well House Collective.

9. Digital Products, Educational Materials, and Resources
The Well House Collective may offer digital downloads, educational materials, affirmation products, workshops, courses, guides, or other resources.
Unless otherwise stated, these materials are provided for personal and educational use and do not constitute psychotherapy, diagnosis, treatment, or individualized professional advice.
Purchasers and users may not reproduce, distribute, resell, republish, or commercially exploit copyrighted materials without prior written authorization.

10. Intellectual Property
Unless otherwise indicated, the content of this website—including text, graphics, logos, branding, photographs, downloadable materials, educational content, and other original materials—is owned by or licensed to The Well House Collective and is protected by applicable intellectual property laws.
You may view and use website content for lawful personal purposes. You may not copy, reproduce, modify, distribute, sell, publish, or otherwise commercially use protected content without prior written permission.

11. Third-Party Websites and Services
This website may contain links to third-party websites, payment processors, scheduling platforms, social media platforms, insurance resources, or other external services.
The Well House Collective does not control and is not responsible for the content, security, privacy practices, availability, or policies of third-party websites or services. Accessing third-party resources is at the user’s discretion and may be subject to separate terms and privacy policies.

12. Acceptable Use
You agree not to misuse this website or engage in activities that interfere with its operation or security. You may not attempt to gain unauthorized access to website systems, transmit malicious software, impersonate another person, use the website for unlawful purposes, or infringe upon the rights of The Well House Collective or others.

13. Disclaimer of Warranties
We strive to provide accurate and useful information; however, website content is provided on an “as is” and “as available” basis.
To the extent permitted by law, The Well House Collective makes no guarantee that all website information will always be complete, current, error-free, uninterrupted, or appropriate for every individual’s circumstances.

14. Limitation of Liability
To the extent permitted by applicable law, The Well House Collective will not be liable for damages arising solely from reliance upon general information contained on this website, inability to access the website, or use of third-party resources linked from the website.
Nothing in these Terms & Conditions is intended to waive or limit rights or responsibilities that cannot legally be waived or limited under applicable law.

15. Maryland and District of Columbia
The Well House Collective operates in accordance with applicable federal, Maryland, and District of Columbia laws and professional requirements based on the services being provided and the jurisdiction in which those services occur.
Nothing on this website should be interpreted as an offer to provide regulated professional services in a jurisdiction where The Well House Collective or the applicable clinician is not authorized to practice.

16. Changes to These Terms
The Well House Collective may revise these Terms & Conditions periodically to reflect changes in our services, website, technology, business practices, or applicable requirements.
Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website following an update constitutes acceptance of the revised terms.

17. Contact Us
Questions regarding these Terms & Conditions may be directed to:
The Well House Collective, LLC
[email protected]

Please use the contact information provided on our website for general business inquiries.

Important Notice: These Terms & Conditions are intended to provide general website terms and are not a substitute for individualized legal advice. Practice-specific legal documents, informed consent forms, HIPAA notices, financial policies, telehealth agreements, and clinical policies may contain additional terms that apply to clients receiving services from The Well House Collective.